Delete Your Account and Associated Data

Delete Your Account from the App

Job Walk Pro is owned and operated by MEP Academy LLC.

1. Sign in to the Job Walk Pro mobile application.
2. Open Account.
3. Select Delete Account under Account Management.
4. Review the information that will be deleted.
5. Confirm the deletion request.

Request Deletion from This Website

Users who cannot access the application may submit an account-deletion request using the form below. Enter the email address associated with your Job Walk Pro account. For security, we will send a verification message before processing the request.

Data That Will Be Deleted

Subject to applicable legal and operational retention requirements, account deletion includes:

• The Job Walk Pro user profile.
• Authentication credentials and login access.
• Projects created or owned by the user.
• Project field information.
• Equipment records.
• Equipment field values.
• Checklists and checklist responses.
• Notes and descriptions.
• Uploaded equipment and project photographs.
• Generated reports and stored report files.
• User preferences and application settings.
• Other user-generated content associated exclusively with the account.

Data That May Be Retained

Certain limited records may be retained when reasonably necessary for:

• Tax, accounting, and financial-record obligations.
• Stripe transaction, invoice, refund, chargeback, and subscription records.
• Fraud prevention and abuse detection.
• Security incident investigation.
• Legal claims, disputes, or regulatory compliance.
• Records demonstrating that a deletion request was completed.

Retained information must be limited to what is necessary, protected appropriately, and retained only for the required period.

Subscription Cancellation

Deleting a Job Walk Pro account will cancel the associated subscription or prevent future subscription renewals. Account deletion does not automatically entitle the user to a refund. Refund requests are handled under the Job Walk Pro Terms of Service and applicable law.

Processing Time

Account-deletion requests should normally be completed promptly and no later than 30 days after verification, unless a longer period is required or permitted by law.

Questions

For questions about account deletion or privacy, contact support@jobwalk.pro.